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  SCST-024

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•  Delivery & Return

  Delivery

  International Shipping: We offer worldwide shipping to ensure that lapel pin enthusiasts everywhere can enjoy our premium products. No matter where you are located, our dedicated team works tirelessly to dispatch your order promptly.   Fast and Secure Delivery: At Swara, we understand the importance of receiving your order in a timely manner. That's why we collaborate with trusted shipping partners to guarantee fast and secure delivery to your doorstep.   Tracking Information: To keep you informed every step of the way, we provide tracking information for your order. Once your products are on their way, you can easily monitor the shipping progress, giving you peace of mind about the delivery status.   Customer Satisfaction Guaranteed: Your satisfaction is our top priority. If you have any concerns or questions about your delivery, our customer support team is readily available to assist you. We strive to make your shopping experience with us seamless and enjoyable.

  • Always free shipping for orders over US $300
  • During sale periods and promotions the delivery time may be longer than normal.

  Return

  At Swara, we understand that sometimes things don't go as planned, and you may need to make a return. We strive to make this process as straightforward as possible for our valued customers. Conditions for Returns:

  Product Condition: Returned items must be in their original, unused condition with all tags and packaging intact. Return Window: We accept returns within 2 days from the date of delivery. Please contact our customer support team to initiate the return process.

  How to Initiate a Return:

  Contact Customer Support: Reach out to our dedicated customer support team via [email/phone] to inform them about your intention to return the product. Provide Information: Please provide your order number and a brief explanation of the reason for the return. This helps us improve our services and better assist you.

    Return Shipping: Customers are responsible for the return shipping costs, unless the return is due to a mistake on our part or a defective product. We recommend using a trackable shipping method to ensure the safe return of the item.   Refund Process: Upon receiving the returned item and confirming its condition, we will process your refund. Refunds will be issued to the original payment method used during the purchase.

  Help

  Give us a shout if you have any other questions and/or concerns. Email: info@swaracharms.com Phone: +91-701-661-1245  
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  SCST-024

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